PRIVACY POLICY

 

At Freddo Coffee, we value and prioritize the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and manage your information when you interact with our website, mobile application, or visit our stores.

Information We Collect:

  • Personal Information: When you make a purchase, sign up for our loyalty program, or interact with us, we may collect personal information such as your name, email address, phone number, and billing details.

  • Usage Information: We gather information about your interactions with our website, including your IP address, browsing history, and device information, to improve our services and user experience.

How We Use Your Information:

  • Order Processing: We use your personal information to process your orders, manage your account, and provide customer support.

  • Communications: With your consent, we may send you promotional offers, newsletters, and updates about our products and services.

  • Improving Services: We analyze user data to enhance our website, tailor our offerings, and optimize our marketing strategies.

Information Sharing and Disclosure:

  • Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and delivery partners.

  • Legal Compliance: We may disclose information when required by law or to protect our rights, property, or safety of others.

Data Security:

We implement appropriate security measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction.

Your Choices:

  • Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.

  • Access and Update: You can access, review, and update your personal information by logging into your account or contacting our customer support.

Cookies:

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

Children’s Privacy:

Our services are not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us, and we will take appropriate steps to delete it.

Changes to This Policy:

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective upon posting the updated policy on our website.